You can now freeze your membership ONLINE!
Need to freeze your membership? No problem!
You can now freeze your membership online by filling out the form below.
Have questions about freezing your membership? Check out the answers below to our most asked questions:
How many months can I freeze my membership for?
You can freeze your membership up to 6 months at a time online and up to 12 months when done inside the store.
Am I still charged while my membership is frozen?
Yes, on the first of every month you will see a $5 auto-renew charge instead of your normal auto-renew rate.
What happens to the $5 that i'm charged when my membership is frozen?
We add the $5 each month onto you account as an in store credit. This money can be applied towards any purchase or future auto-renew.
What happens when the freeze on my membership is over?
When a freeze period is over, you membership will automatically unfreeze and return to your regular auto-renew rate.
Can I unfreeze my membership early?
Yes! You can always unfreeze your membership early with no additional charges. When you're ready to begin tanning, simply stop in the store any day of the month to begin tanning that day if you'd like.
Still have questions? Feel free to send us an email through the contact tab at the top of the page.